For assistance, reach out to:

• Email: support@maconections.com
• Live Chat: Available on the website
• Phone: 0719882287

Report any suspicious activity to support@maconections.com or use the Report button on a provider’s profile.

Yes, Maconections follows strict security measures, including:

• Encrypted transactions.
• Secure user authentication.
• Data protection policies.

Yes, but cancellation policies depend on the provider. Some providers allow free cancellations within a certain time, while others may charge a fee.

Payments are made within the Maconections platform using:

• M-Pesa
• Bank Transfers
• Mobile Wallets

• Log in to your account.
• Use the search bar to find the service you need.
• Browse provider profiles and reviews.
• Click on a service and proceed to booking.

Payouts are processed within 24-48 hours after a client has confirmed service completion.

• For services below Ksh 1,000, Maconections charges 15% of the total earnings.
• For services above Ksh 1,001, a lower, undetermined fee applies.

At the end of the service session, are you puzzled? Okay, you may pay a little amount to renew support at any moment. In the vast majority of circumstances, it is not necessary. We like assisting our customers.

Because you are using the best digital product and service, most of the time   refunds will not be necessary, and because no returns will be given for digital items unless the service you ordered is probably unnecessary, and you submitted a support request but had no response within three business days, and the sevice's primary statement was completely false. For additional information, please see our Refund Policy.

All payments are processed through the Maconections system. Once a client pays for your service, the amount (minus the platform fee) will be credited to your account.

Your first service listing is free. Additional services require a payment of Ksh 500 refundable after a user upgrades to premium:

• Ksh 100 per client service request or,
• Ksh 1000 for unlimited, listing, clients and orders per month (Premium)

• Log in to your provider account.
• Click on “Add a Service” in your dashboard.
• Fill in details such as service name, description, pricing, and availability.
• Submit for approval.

Yes, we provide the customization service for a small amount of fee. But it depends. If we become busy with projects, we do not take any custom orders. 

To register:

1. Click on Sign Up on the homepage.
2. Choose your role (Client, Provider, or Sponsor).
3. Fill in your details (name, phone number, email, password, etc.).
4. Agree to the Terms & Conditions and submit.

Anyone looking for services or wanting to offer services can use Maconections. Users can register as:

• Clients: Those seeking services.
• Service Providers: Those offering services.
• Sponsors: Those supporting service providers through promotions or funding.

Maconections is an online platform that connects service providers with clients. It allows users to list and find professional services while ensuring secure transactions through the platform.