1. Information We Collect

• Personal Information: Name, email, phone number, and payment details.
• Provider Details: Services offered, pricing, and profile data.
• Location Data: We collect GPS-based location data when users enable it.
• Transaction Data: Payment history and service usage.

2. How We Use Your Information

• To provide and improve Maconections services.
• To process transactions securely through our payment system.
• To verify and approve service providers.
• To ensure platform security and fraud prevention.
• To send service-related notifications and promotions.

3. Payment Processing & Security

• All payments are processed securely within the Maconections system.
• For services below Ksh 1,000, a 25% platform fee applies.
• For services above Ksh 1,001, a lower undetermined platform fee applies.
• Payment methods include M-Pesa, card payments, and mobile wallet top-ups.
• Maconections does not store full payment details—only necessary transaction references.

4. Data Sharing & Third Parties

We do not sell or rent your personal data. However, we may share data with the following:

• Payment processors for transaction validation.
• Legal authorities in case of fraud or security breaches.
• Service partners who help deliver our services.

5. Security & Data Protection

We implement industry-standard security measures to protect user data, including:

• End-to-end encryption for payments.
• Secure authentication for logins.
• Regular system audits and security updates.

6. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal data.
• Opt out of marketing emails.
• Deactivate your account upon request.

7. Updates to This Policy

We may update this policy from time to time. Users will be notified of major changes.

8. Contact Us

If you have any questions about this Privacy Policy, contact us at support@maconections.com.